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At Synerg, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use it, who we share it with, and the measures we take to protect it. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information to provide and improve our service to you:
* Personal Information: When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
* Payment Information: We collect payment details such as credit card numbers and billing addresses when you make a purchase.
* Usage Data: We collect information on how you access and use our website, including your IP address, browser type, pages visited, and time spent on those pages.
* Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and hold certain information.
2. How We Use Your Information
Synerg uses the collected data for various purposes:
* To Provide and Maintain Our Service: To process transactions, manage your account, and provide customer support.
* To Improve Our Service: To understand how our users interact with our website and to enhance user experience.
* To Communicate with You: To send you updates, newsletters, marketing materials, and other information that may be of interest to you.
* To Comply with Legal Obligations: To meet legal requirements and protect our legal rights.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
* With Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors and shipping companies.
* For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.
* Business Transfers: If Synerg is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
4. Security of Your Information
The security of your personal information is important to us. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data, including:
* Access: You have the right to request access to the personal information we hold about you.
* Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
* Deletion: You have the right to request that we delete your personal information, under certain conditions.
* Objection: You have the right to object to our processing of your personal information, under certain conditions.
* Data Portability: You have the right to request that we transfer your data to another organization or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
* By email: